7zed's Privacy Policy

7zed is a secure and reliable online gaming platform operated for users in Bangladesh. We take the privacy of every individual who uses our services seriously. This privacy policy explains how 7zed collects, stores, uses, and where necessary shares your personal information with third parties.

This policy applies to the 7zed website, mobile version, and all services included within it. By registering on our platform or continuing to use our services, you are considered to have given your consent to the terms of this privacy policy.

If you have any questions or concerns about any part of this policy, please contact our support team. We are always here for you.

Primary Purposes of Use

7zed uses your personal information for the following purposes:

• Account management: To create, verify, and maintain your account.
• Processing transactions: To process deposit and withdrawal requests and ensure error-free payments.
• Security and fraud prevention: To prevent unauthorized access, fraud, and money laundering.
• Customer support: To properly resolve your complaints, questions, and requests.
• Service improvement: To conduct analysis to improve the user experience on the platform.
• Responsible gaming: To monitor user gaming behavior and provide assistance where needed.
• Legal compliance: To comply with applicable laws and regulations.
• Relevant communications: To inform you about important account notifications and relevant offers.

Legal Basis and Rights

We process your information only when there is a legitimate reason to do so. This includes: entering into and fulfilling a contract with you; protecting our legitimate business interests; meeting applicable legal obligations; or where you have given your explicit consent.

You can opt out of marketing communications at any time. Contact our support team to do so.

Authorized Third Parties

7zed may share your information with third parties only in the following situations:

• Payment processors: bKash, Nagad, Rocket, Upay, and associated banking partners will receive the information necessary to process transactions.
• Game providers: Game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive the minimum information necessary for a seamless gaming experience.
• Technology service providers: Trusted partners engaged in cloud hosting, cybersecurity, and analytics services.
• Legal authorities: When providing information is mandatory as part of a court order, government directive, or legal process.
• Business restructuring: In the case of mergers, acquisitions, or asset transfers, subject to the terms of this policy being maintained.

What We Never Do

7zed never sells, rents, or transfers your personal information to third-party advertisers or data brokers for financial gain. All our third-party partners are required to meet our standards for data protection.

Technical Security Measures

7zed applies the following technologies and processes to protect your information:

• SSL/TLS encryption: All data transmission between the website and servers is protected by industry-standard SSL encryption.
• Data encryption: Stored sensitive information such as passwords and payment details is protected with advanced encryption algorithms.
• Firewalls and intrusion detection: Layered security measures to prevent unauthorized access.
• Regular security audits: Periodic security assessments by third-party experts.
• Two-factor authentication: An additional verification layer to protect your account.
• Restricted access: Only authorized staff can access your information on a "need-to-know basis".

Response to Data Breaches

If an unexpected data security breach occurs, 7zed will notify affected users as quickly as possible and take the necessary steps to remedy the damage. We always adhere to a policy of transparency.

Retention Policy

7zed retains your information in accordance with the following policy:

• Active accounts: Complete information is retained for as long as the account remains active.
• After account closure: Certain information may continue to be retained for a defined period as required by legal obligations and dispute resolution needs.
• Financial transaction records: Transaction information may be retained for a longer period in compliance with financial regulations.
• Marketing data: Marketing-related information is deleted as soon as you withdraw your consent.

Once the defined period has passed or the purpose has been fulfilled, your information is securely deleted or anonymized.

Age Restrictions and Policy

7zed is for users aged 21 and above only. We never knowingly collect information from or provide services to minors.

An age verification process is carried out at the time of account registration. If we learn that a minor has created an account using false information, that account will be closed immediately and all associated information will be deleted.

If you believe a minor is using the platform, please notify our support team immediately.

Change Process

7zed may update this privacy policy from time to time. Changes may generally occur for the following reasons: legal changes, addition of new services, technological improvements, or user feedback.

For significant changes, we will send a notification to your registered email and/or display a clear notice on the platform. If you continue to use the platform after the updated policy takes effect, that will be considered as your acceptance of the new policy.

The date of the most recent update will always be noted at the top of this page. You are advised to review this page regularly.